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🧠 Download Your Call Center Dashboard for Google Sheets!
Are you a leader who's been burned by bad data before? Do you find yourself second-guessing reports and delaying action? This pre-built Call Center Dashboard gives you a clear way to combine your experience with reliable data and make confident decisions.
What This Dashboard Does:
This plug-and-play template helps you instantly sanity-check call center performance without becoming a data engineer.
Track Key Metrics: Get a quick view of total calls, average hold time, and average call duration.
Identify Peak Times: The day and hour heatmap helps you visually spot peak call volumes.
Agent-Level Insights: Instantly filter to view performance for any individual agent on your team.
Understand Data Health: See the big picture and rebuild your trust in data processes after past bad experiences.
Built-in Formulas: Learn powerful Google Sheets functions like QUERY, CHOOSE, and SEQUENCE to build your own reports.
What You’ll Get:
A pre-built Google Sheets template for a dynamic call center dashboard.
Step-by-step instructions from the live stream video to connect your data and customize the dashboard.
A practice data set to start with immediately.
Customizable design to add your own company logo and branding.
Bonus: Built-in compatibility with the Z.O.M.B.I.E. Framework (for smarter dashboard thinking)
⚠️ Why This Matters:
Your reputation as a leader depends on making sound, defensible decisions.
Most leaders default to intuition or waste time manually double-checking reports, slowing down progress and risking credibility.
This template gives you a strategic process to avoid costly mistakes and lead with confidence.
Stop guessing. Start sanity-checking with a simple, powerful tool.
Who This Is For:
Senior Managers or Department Heads
Leaders who have been burned by bad data
Professionals who need a simple way to combine data and gut feel
Anyone who wants to protect their decisions and their reputation
*This template is for personal and business use only. Reselling, redistributing, or sharing in any form is strictly prohibited. By purchasing, you agree to the Terms & Conditions.
#ZombieTip
#ZombieTip
Always have a second source of truth for key metrics. This simple sanity check can save you from making a bad decision.
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